How Chaska Studio collects, uses, and protects the information you share when browsing our textile catalog or contacting our team.
When you use this site, we process the details you enter into forms: your name, email address, phone number, and the content of your message. We also collect basic technical data automatically, such as browser type, device information, pages visited, and the date and time of your visit. This helps us understand how visitors interact with the catalog and improve the experience.
We use cookies and similar tracking technologies to remember your preferences and gather anonymous analytics about site usage. This includes information about which textile collections you view, how long you stay on a page, and whether you reach out through our contact form. You can disable cookies in your browser settings, though some parts of the site may not function as smoothly without them.
The information we collect is used to respond to your inquiries, provide details about our textile pieces and workshops, and send updates only if you have explicitly requested them. We do not sell or rent your personal data to third parties. Analytics data helps us refine the catalog structure and understand which regions, techniques, and color palettes interest our audience most.
Your information is stored on secure servers managed by our hosting provider. We may share limited data with service providers who help us operate the website, manage email communications, or process form submissions. These partners are bound by confidentiality agreements and are not permitted to use your data for their own purposes. We retain personal data only as long as necessary to fulfill the purposes described in this policy.
You have the right to request access to the personal data we hold about you, ask for corrections, request deletion, or withdraw any consent you have given. You may also object to the processing of your data for analytics purposes. To exercise any of these rights, contact us using the details below. We respond to all verified requests within a reasonable timeframe.
Chaska Studio does not make misleading claims about its products, origins, or certifications. Each textile piece is documented with its actual provenance, technique, and production time. We do not use fake urgency, fabricated endorsements, or unverified guarantees. If you believe any information on this site is inaccurate, please let us know and we will correct it promptly.
For any questions about this policy or to submit a privacy request, email us at info@chaskastudio.com or call +27(57)1059222. You may also write to us at 97296 Cornelius Radial, Nkosinathibury, KZN 4810. This policy was last updated on January 15, 2025.